TERMS & CONDITIONS

 

We are debedsteehotel.com (“our site”), operating under Hotel Heemskerk (“legal entity name”) with registration number 33168164, and registered address at Jan Willem Brouwersstraat, 25,1071 LH Amsterdam NL.

 

 

 

Check in:

You are welcome to check in from 15.00 pm. Is possible to drop your luggage only after 11:00am. It will be not possible to arrive in any case earlier than 11:00am.

Check out:

We will ask you to check out at 11.00am. Are you feeling to sleep a little longer? Late check out can be booked for 35€ and until 15pm, when possible.

If the check out is later than 11:00am we will charge 35 Euro.

Payments:

The full amount is requested at the moment of the booking and it is no refundable. Unfortunately is not possible to pay later. In order to confirm your booking you will need to provide a valid credit card. Cash payments are not accepted.

Please note that prices are always exclusive 6% City tax and 6% BTW.

•When a company credit card or a credit other than the stayer is used for guarantee of reservation and to pay the costs in the hotel, then the following documents are required to be allowed for checking in the hotel.

• A signed authorisation letter stating that the credit card holder is giving rights to the hotel to charge costs on the card.

• ID copy of the card holder.

• A copy of the credit card (both sides).

• All these documents can be pre-emailed to the hotel or handed over at the reception during check-in. Hotel reserves the right to deny a check-in / stay when failed to provide all documents. Please contact hotel for a credit card authorisation form.

Pre authorisation:

At the check in it will be asked a pre authorisation os 100Euro per capsule.

All credit or debit cards are pre-authorised when you arrive at the hotel to stay. When you give us a credit or debit card, the pre-authorisation guarantees us that you have the money to pay for the charges incurred.

Cancellations:

What happens if for any reason you need to cancel your stay with us?

We offer two types of rates, no refundable and refundable. The no refundable is due at the moment of the booking and cannot be refunded for any reason.

The refundable, will allow you to cancel without any charge up to 48 hours before the arrival day. All the cancellations must be done by e-mail. We do not accept cancellations by phone.

Children:

You are welcome to stay if you are over 18 years old. Sorry, no children allowed.

Smoking:

We are a smoke free property. Smoking is not permitted in the rooms or in any public area. If our staff catch you smoking, or if the fire alarm goes on, we will charge 300 €.

Drugs:

Drugs are strictly forbidden inside the building and in the street of the building. The reception hold the right to refuse the guest to enter the hotel if under drugs or alcohol.

If you break this rule we will ask you to leave immediately with no refund.

Silence:

We are located in a chic residential street, the perfect place to rest after your day out; We are sure you will love to chill out and relax inside your bedstee or just in our lounge/bar/restaurant area; we just will ask you to enjoy with a quiet behavior. From 10pm until 08,30am we ask total silence to respect other guests and our neighbors. No respect of the rules is charged 300€ and you will be asked to leave immediately with no refund.

Respect of the areas:

We kindly ask you to respect all the public areas and that you leave in good condition and clean your capsule, bathrooms etc.

If damage of no respect is incurred we will charge 50Euro extra cleaning fee.

Groups:

Groups of more than 4 people are not allowed at the Bedstee Hotel. Even if separate reservations are made resulting in a group of more than 4 persons, we hold the right to refuse such a group upon check-in.

Visitors:

It is not allowed to bring inside the building visitors. If we found not registered people inside the building we will ask all the occupant of the capsule to leave without any refund.

Food and Drinks:

We offer lovely drinks, delicious snacks and food and you can enjoy them on our ground floor.  We do not allow your own consumption of food or drinks inside the building. In case of damages to the Hotel property due to food and beverages held the capsule or building, the Hotel will keep the guest liable and the Guest will have to pay for these damages in full.

The bar and breakfast area is consumption mandatory.

Theft or Damage

We involve so much effort in a perfect looking place, so you can enjoy it.

That’s why we ask you to respect all the things around. In case something is missing or damaged we will ask you to refund before you leave or we will charge the deposit if something is missing.

Luggage:

In the bedstee the maximum allowed luggage is 2 suitcases max 55 x 40 x 20 cm,

If you travel with more suitcases, you can store them on the second floor.

Even if our place is secured by a 24/7 surveillance system, we are not responsible for any lost or damaged items.

 

 

 

 

 

De Bedstee Hotel
Jan willem Brouwersstraat, 25

1071LH, Amsterdam
The Netherlands

T +31 (0)206794980

 

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